02 Mar

American Banker Report – Customer Onboarding Problem

Between 5% and 15% of online applications are abandoned by small businesses because of the irritations of manual workflows and repetitive questions.

Banks are well aware of their shortcomings. According to the same October Aite report, more than 75% of large and midsize banks admit their current onboarding process is not up to speed.

https://www.americanbanker.com/news/this-neobank-believes-it-can-solve-banks-digital-onboarding-problem

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