03 Mar

Banking Alerts 3.March

Barclays DOWN: Barclays mobile banking not working as customers report connection issues
Source: Express

Barclays appears to still be suffering from problems hours after they were first reported. Customers started having issues just after 9am in the morning (28th). However, Down Detector is still registering reports from users insisting Barclays’ Barclaycard app and mobile banking is not working as usual.

Barclays mobile banking allows customers to manage and move their money with ease. Independent outage monitor Down Detector registered over 370 reports from users at one time from users insisting they were experiencing problems with Barclays.

In response to the outage, a number of Barclays customers have taken to Twitter to vent their frustration. One said: "App down again. Really should be able to rely on accessing money when needed. "Launchpad down too. Always recommended Barclays, but this is really letting you down." Another wrote: "Love that your app’s gone down the day after pay day. "No bills can be payed. My payments late on my credit card.

Link: https://www.express.co.uk/life-style/science-technology/1093709/Barclays-down-mobile-banking-not-working-connection-problems

TSB online app and website down leaving customers locked out of accounts AGAIN
Source: The Scottish Sun

Customers with TSB bank were locked out of their accounts AGAIN for the second time in a week after online services went down in the morning (28th Feb).

Dozens of people have reported problems with the app crashing on what is payday for many around the country.

The Down Detector service – which tracks websites when they go offline – said there are 65 reports of issues with the app and online banking services at the moment.

It’s the second outage in a week, after customers also had trouble logging onto the bank’s app and website last Wednesday.

It comes after banks started revealing how many outages they have to the public. Major banks suffer at least one major technical glitch a month, the BBC reports.

Link: https://www.thescottishsun.co.uk/money/3936274/tsb-online-app-and-website-down-leaving-customers-locked-out-of-accounts-again/

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