WhatsApp is a convenient and reliable communication channel. The messaging app, now owned by Facebook, has gained significant adoption among the business community worldwide.
Riding the popularity of the app, The State Bank of India is rolling out an RFP for WhatsApp banking. India is known for its massive and efficient IT infrastructure, there are definitely valuable lessons to learn from the tender, from IT architecture to system design to financial constructs.
ABN Asia is distributing the knowledge to you, hoping that it will be good for your work and your bank.
Please find the document attached.[email protected]